Privacy Policy

Last Modified: October 1, 2024.

This Privacy Policy describes how Ignite Solutions Pvt. Ltd. (“Ignite”, “we”, “us”, or “our”), and any of our affiliates may collect, use, disclose, and protect your personal information in connection with your access or use of our website, products, and services, or otherwise interact with us (collectively, our “Services”).

Please read this Privacy Policy carefully so you understand our policies and practices regarding your information and how we treat it. If you do not agree with our policies and practices, your choice is not to interact with our Services. By accessing or using our Services you agree to this Privacy Policy. We encourage you to check this Privacy Policy often so you stay informed about our practices and the choices available to you.

1. INFORMATION WE COLLECT

When using our Services, we may collect certain information about you:

  • Information You Provide to Us. We may collect information about you directly when, for instance, you complete a survey, request information from us, or contact us by email.

  • Information Collected Automatically. We may also automatically collect certain information about you when, for example, you interact with our Services.

  • Other Sources. We may collect information about you from publicly available sources like your public blockchain data, third party providers who you authorize or link to your account, information about you from advertising networks, or data analytics providers.

In connection with using our Services, we may collect the following categories of information about you:

  • Account and Profile Information. When you sign up to use our Services, we may collect certain information about you like your username, real name, and email address.

  • Wallet Data. Data like your publicly available blockchain address, when, for example, you connect your non-custodial blockchain wallet to our Services.

  • Device and Usage Information. Information about the network and device you use like your unique device identifier, operating system, browser type, and IP address. We may also collect Information about your activity on our Services like pages viewed, access times, and other similar usage information.

  • Blockchain Data. Data available on a public blockchain like crypto asset wallet addresses, transaction timestamps, and transaction IDs.

  • Information Collected Through Tracking Technologies. We and our service providers may use technologies like cookies and web beacons to collect certain types of data about you like your browser type, unique device identifier, IP address, usage information, and preferences. For more information about how we use these technologies, please see the Analytics section below. You may limit our use of cookies and similar technologies at any time, please see the Your Choices section below for details.

  • Correspondence Information. Information such as your responses to surveys or correspondences with our customer support.

  • Other Information. Any other information that you choose to provide or that we request.

We may also generate aggregated or de-identified information that cannot reasonably be used to identify you. Where information cannot reasonably be used to identify you, we do not consider it to be personal information.

2. HOW WE USE YOUR INFORMATION

We use the information we collect about you for our business purposes which are:

  • Providing Our Services to You. Such as creating or maintaining your profile or account, contacting you about technical notices or security alerts, and personalizing your user experience.

  • Monitoring and Improving Our Services. Such as analyzing usage data, improving features, and research and development.

  • Safety and Security of Our Services. Such as detecting and preventing against malicious, deceptive, fraudulent, or illegal activities, improving our Services security, exercising our legal rights, and controlling organizational risks.

  • Personalizing Our Services. Like suggesting content or customizing content or ads we show you.

  • As Part of a Corporate Transaction. Such as during negotiations or in connection with the sale of part or all of our assets, the acquisition of part or all of another business or the businesses’ assets, or another corporate transaction including but not limited to financing or bankruptcy.

  • Complying with Our Legal and Financial Obligations. in connection with operating our compliance programs, and in accordance with any applicable law or legal process.

  • Communicating with You about Our Services. Such as marketing and promoting our Services.

  • Other Business Purposes. In connection with any purpose expressly described to you at the point of collection, as permitted by law, and/or for whatever purpose that you otherwise consent to.

3. DISCLOSURE OF INFORMATION

In addition to specific situations discussed elsewhere in this Privacy Policy, we disclose information about you in the following circumstances:

  • Service Providers and Third Parties. We may disclose your information with service providers and third parties who preform services for us like our cloud service provider who we rely on for data storage, and our service providers that help us with verifying identities and preventing fraud.

  • Affiliates. We may disclose your information between and among any of our parents, affiliates, subsidiaries, and other companies under common control and ownership.

  • Fulfill Our Legal Obligations. We may disclose information about you if we believe disclosure is in accordance with, or required by, any applicable law, regulation, court order, or legal process including but not limited to law enforcement requests.

  • Professional Advisors. We may disclose your information with our professional advisors like attorneys, accountants, consultants, and auditors including but not limited to completing compliance audits.

  • During a Corporate Transaction. We may disclose your information with third parties during the initial actions or engagement of a merger, acquisition, sale of some or all of our stock or assets, change in control, financing, bankruptcy, or similar transaction.

  • With your Consent. We may disclose your information to other third parties when we have your consent or direction to do so.

Please note, if you use a third-party service or website that is linked through our Services, the providers of those services or products may receive information about you. Please note, your access or use of such third party services is not governed by this Privacy Policy, their own terms and privacy policies, notices and/or practices governs your access and use of those services and products.

4. ANALYTICS

When you interact with our Services, we and/or the companies we work with may place cookies and/or similar technologies like web beacons, software development kits (“SDKs”), pixels, or APIs on your device. We and/or the companies we work with may collect information about your use of our Services and other websites and applications through your IP address, web browser, mobile network information, pages viewed, time spent on pages and mobile applications, links clicked, and conversation information. We also engage other companies to provide analytics services and serve advertisements across the web.

We and/or the companies we work with use the information collected by these technologies to, among other things, provide you with improved services, deliver advertising targeted to your interests on our Services, provide customer support, and determine the popularity of certain content.

You have the right to adjust your browser’s cookie setting to refuse or reject browser cookies. However, please note that if you adjust your browser’s cookie setting, the functionality and availability of Services may be affected.

5. YOUR CHOICES

A. Communications. You may opt out of receiving marketing communications from us by following instructions in those communications or you may submit a request to privacy@more.markets. If you opt-out, we may still send you non-promotional messages like those about our ongoing business relations.

B. Cookies And Tracking Technologies. You can often adjust your browser setting to remove or reject browser cookies. If you remove or reject cookies, the availability and functionality of our Services may be affected.

You may also limit or block our use of cookies and similar tracking technologies by:

  • Blocking Advertising ID Use in Your Mobile Settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.

  • Using Privacy Plug-Ins or Browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features or installing browser plugins and configuring them to block third-party cookies or trackers.

  • Platform Opt-Outs. The below platforms offer opt-out features that let you opt-out of use of your information for interest-based advertising.

  • Advertising Industry Opt-Out Tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:

6. INTERNATIONAL TRANSFERS

To facilitate our multinational operations, your personal information may be stored and processed in any country where we have operations or where we engage service providers. The information that we maintain may be transferred to recipients in countries other than the country in which it was collected. Those other countries may have data protection and privacy rules different from those of the country that the personal information originated in. We will take measures to ensure that any such transfers comply with applicable data protection laws including through the use of contractual provisions. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in a country(s) that may not have the same rights as you do under local law.

7. SECURITY OF INFORMATION

We use reasonable procedural, physical, and electronic safeguards to protect your personal information from unauthorized access or use. For example, the safeguards we may take include encryption at rest and during transit, and multifactor authentication. Still, we are unable to guarantee absolute security. The safety and security of your information also depends on you. Do not share your private cryptographic key with anyone.

8. INFORMATION STORAGE

We retain your information for as long as necessary to provide our Services, comply with legal obligations, enforce our legal agreements, and resolve disputes. The retention periods for your information are determined on a case-by-case basis depending on the nature of information and why it was collected and the applicable legal reasons for the retention of your information. We may also keep certain information when necessary to protect the safety and security of our Services.

9. AGE RESTRICTIONS

Our Services are not intended for anyone under the age of 18. We also do not knowingly collect, personal information from anyone under the age of 18. In the event that we encounter information from an individual under the age of 18, we will take the appropriate steps. If you believe your child uploaded information in connection with our Services and is under the age of 18, please contact us by email at privacy@more.markets.

10. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may change from time to time. We will notify you of any changes we make by revising the date at the top of this page. We may also provide you with a reasonable notice of any material changes before they take effect or as otherwise required by applicable law.

11. LINKS TO THIRD-PARTY SITES

Our Services may contain links to other websites or services. We do not exercise control over the information you provide or is collected by these third-party websites. We encourage you to read the privacy policies or statements of the websites you visit.

12. CONTACT US

To ask a question or comment on this Privacy Policy and our related practices, please email us at: privacy@more.markets.

13. SPECIAL NOTICE FOR EU AND UK RESIDENTS

If you are located in the EEA+ you possess certain rights under the General Data Protection Regulation (“GDPR”). Our commitment is to ensure the privacy and protection of your personal data. Below are your rights, detailed in a manner that respects the unique requirements of GDPR:

  • Right to access. You have the right to request copies of your personal data from us. We may charge you a small fee for this service.

  • Right to rectification. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

  • Right to erasure. You have the right to request that we erase your personal data, under certain conditions.

  • Right to restrict processing. You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • Right to processing. You have the right to object to our processing of your personal data, under certain conditions.

  • Right to portability. You have the right to request we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at privacy@more.markets. If you make a request, we will respond within one month.

If you reside within the EEA, the GDPR grants you specific rights concerning your personal data. “Personal Information” within this policy is equivalent to “personal data” as defined by the GDPR.

  • Legal Basis for Processing: We process your data based on lawful justifications, including but not limited to, your consent, the necessity for contract fulfillment, and our legitimate interests.

  • Data Subject Requests: EEA residents have the right to access, correct, delete, or transfer their personal data, and to object to or limit its processing. Should you wish to exercise these rights, contact us as outlined below. Note, certain requests may impact our ability to deliver our services to you.

  • Questions or Complaints: EEA residents with concerns about our data handling practices not resolved to their satisfaction have the right to lodge a complaint with their local Data Protection Authority. Visit EU Data Protection Authorities for contact details.

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